Refund Policy

At TV Mounting SER, we are committed to providing reliable and professional setup services. We value your trust and aim to ensure a smooth and satisfactory experience from start to finish.

Service Satisfaction

If you experience any issues with the service provided, we encourage you to contact us as soon as possible. We will make reasonable efforts to review the situation and, where appropriate, offer adjustments to ensure everything is functioning as expected.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• The service was not completed as agreed
• There was a scheduling issue on our end that could not be resolved
• A duplicate payment was made in error

All refund requests are reviewed on a case-by-case basis to ensure fairness and transparency.

Non-Refundable Situations

Refunds may not be applicable in certain situations, including:

• Change of mind after the service has been completed
• Issues caused by third-party devices, pre-existing conditions, or incompatible equipment
• Delays or limitations due to factors outside our control (e.g., internet service issues, building restrictions)

Timeframe for Requests

To be eligible for consideration, refund requests should be submitted within 7 days of the service date. Requests made after this period may not be eligible for review.

Processing Refunds

If a refund is approved:

• It will be processed using the original method of payment
• Please allow 5–10 business days for the amount to reflect, depending on your payment provider

Contact Us

For any concerns or refund requests, please reach out to us:

TV Mounting SER
2789 Maple Avenue, Suite 410
Houston, TX 77002, USA
📞 Phone: +1 888-624-0618
📧 Email: info@tv-mountingser.com